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Shipping Policy
At here, every customer is important to us. Customer satisfaction is our top priority, which is why we provide fast, secure, and flexible shipping options.
Shipping Overview
| Item | Details |
|---|---|
| Shipping Fee | Tax Included and Free Shipping on all orders |
| Delivery Area | Malaysia\Singapore |
| Standard Shipping Time | 3-5 business days. (includes weekends and public holidays) |
| Order Processing | Orders processed within 1–2 days; includes weekends and holidays |
| Bulk Orders | Allow an additional 1–3 business days from shipment date for large or bulk orders |
| Address Restrictions | Cannot ship to military bases or PO Boxes |
| Valid Contact Info | Please provide accurate phone number and email for timely communication |
| Carrier Options | We select the best available carrier based on your order/location |
| Shipping Guarantee | Occasional delivery delays may occur due to weather or unforeseen events |
Shipment Confirmation
- After your order ships, you’ll receive a confirmation email with one or more tracking numbers.
- Tracking numbers become active within 24 hours.
Order Tracking
- Track your order online by entering your order number from your confirmation email.
- If you have trouble finding the tracking link, contact customer service at:
popaskincustomer@popaskin.com
Important Notes
- To ensure successful delivery, please double-check your address and keep your phone/email accessible.
- All shipments are fully insured until delivered and signed for.
- For any questions about shipping or your order, please reach out via
popaskincustomer@popaskin.com